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Web Personalization can be
defined as any set of actions that can tailor the Web experience to a
particular user or set of users. The experience can be something as
casual as browsing a Web site or as (economically) significant as
trading stocks or purchasing a car. The actions can range from simply
making the presentation more pleasing to anticipating the needs of a
user and providing customized and relevant information. To achieve
effective personalization, organizations must rely on all available
data, including the usage and click-stream data (reflecting user
behaviour), the site content, the site structure, domain knowledge, as
well as user demographics and profiles. Efficient and intelligent
techniques are needed to mine this data for actionable knowledge, and
to effectively use the discovered knowledge to enhance the users' Web
experience. These techniques must address important challenges
emanating from the size of the data, the fact that they are
heterogeneous and very personal in nature, as well as the dynamic
nature of user interactions with the Web. These challenges include the
scalability of the personalization solutions, data integration, and
successful integration of techniques from machine learning, information
retrieval and filtering, databases, agent architectures, knowledge
representation, data mining, text mining, statistics, information
security and privacy, user modelling and human-computer interaction.
Recommender systems represent one special and
prominent class of such personalized Web applications, which
particularly focus on the user-dependent filtering and selection of
relevant information and – in an e-Commerce context - aim to support
online users in the decision-making and buying process. Recommender
Systems have been a subject of extensive research in AI over the last
decade, but with today's increasing number of e-commerce environments
on the Web, the demand for new approaches to intelligent product
recommendation is higher than ever. There are more online users, more
online channels, more vendors, more products and, most importantly,
increasingly complex products and services. These recent developments
in the area of recommender systems generated new demands, in particular
with respect to interactivity, adaptivity, and user preference
elicitation. These challenges, however, are also in the focus of
general Web Personalization research.
In the face of this increasing overlap of the two research
areas, the aim of this workshop is to bring together researchers and
practitioners of both fields, to foster an exchange of information and
ideas, and to facilitate a discussion of current and emerging topics
related to "Web Intelligence". This workshop represents the seventh in
a successful series of ITWP workshops that have been held at IJCAI and
AAAI since 2001 and would be – after the successful events at AAAI'07
and AAAI'08 - the 3rd workshop on ITWP and Recommender Systems.
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