BOSS Submission System - Frequently Asked Questions

Contents

1. Help! I've forgotten my password
2. I can't login as a new user
3. I can't login - my username/password is invalid
4. BOSS has crashed with an error message
5. I've found a security hole in BOSS

---

FAQ

Help! I've forgotten my password

Simply load up BOSS and click the Forgotten your password? link. Fill in the details and a new password will be emailed to you.

I can't login as a new user

Load up BOSS and click the Forgotten your password? link. Here you can enter your details and a new password will be emailed to you.

I can't login - my username/password is invalid

Please ensure that you have entered your university ID number not your account name!. Also, ensure that you have entered your password correctly as passwords are case-sensitive.

BOSS has crashed with an error message

Send the error message to submit@dcs.warwick.ac.uk and it will be dealt with as quickly as possible. Each error produced by BOSS is logged, together with the time of the error, so hence any errors that you may experience close to a deadline can be traced and appropriate action taken if extensions are required as a result of this type of error.

I've found a security hole in BOSS

Whilst every attempt is made to ensure the security of the system, if you happen to find a flaw/bug, please let us know as soon as possible. We keep logs of every transaction, so trying to exploit any security issues will be discovered and appropriate action will be taken.